Beginner's Handbook for Railway Travel
Never traveled by train in Pakistan? This complete guide walks you through everything — from booking your ticket to arriving at your destination. No experience needed!
150+
Active Trains
700+
Stations Nationwide
80,000+
Daily Passengers
50+
Routes Covered
A Step-by-Step Walkthrough of Your Trip
Book Your Ticket
- Use the Pak Rail Live app or visit pakrailways.gov.pk
- You can also visit any railway station counter with your CNIC
- Choose your date, train, class, and preferred seat
- Pay via JazzCash, Easypaisa, debit/credit card, or cash at counter
- Save your e-ticket PDF — you'll need it on the train
Pack Smart
- Carry a small bag with essentials: water, snacks, phone charger, tissues
- Pack a light blanket or shawl — AC coaches can be cold
- Bring your CNIC/passport and printed ticket
- Power bank is essential — outlets may not work
- For overnight trips: eye mask, earplugs, and a small pillow
Arrive at the Station
- Reach 30-45 minutes before departure time
- Enter through the main gate — show your ticket if asked
- Check the announcement board or ask staff for your platform number
- Use the overpass/underpass to reach your platform safely
- Never cross tracks on foot — it's dangerous and illegal
Find Your Coach & Seat
- Coach numbers are displayed on the exterior of each coach
- Your ticket shows your coach letter/number and seat number
- Platform porters (coolies) in red shirts can help with luggage
- Settle in, store luggage under your berth or in overhead racks
- The ticket inspector will check your ticket after departure
During the Journey
- Enjoy the scenic views — Pakistan has beautiful landscapes
- Vendors sell chai, snacks, and meals at major stations
- Use RailTracking.pk to track your live position and ETA
- Station stops are 2-10 minutes; listen for announcements
- Keep valuables secured and be alert at station stops
Arrive at Destination
- Start packing 15-20 minutes before arrival
- Listen for station announcements or track on RailTracking.pk
- Collect all belongings — check under seats and overhead racks
- Exit from any door and head to the station exit
- Rickshaws, taxis, and ride-sharing are available outside major stations
✅ Essential Packing Checklist for Your Ride
Pitfalls Every New Traveler Should Dodge
Arriving just before departure
Arrive 30-45 min early. Finding your platform and coach takes time at big stations.
Not checking train status
Trains can be delayed. Check live status on RailTracking.pk before leaving home.
Crossing tracks on foot
Always use the overpass bridge or underpass. Track crossing is extremely dangerous.
Forgetting CNIC
Your CNIC must match the ticket. No ID = no travel. Foreign visitors need a passport.
Not locking luggage
Use chain locks for bags stored under berths. Theft can occur at station stops.
Ignoring station stop duration
Platform stops are 2-10 min. Don't wander too far — the train won't wait!
Common Questions from First-Time Riders
Frequently Asked Questions
Click on a question to expand the answer
You need: (1) A valid ticket — printed e-ticket or physical counter ticket. (2) Your CNIC (Computerized National Identity Card) or B-Form for children. Foreign nationals need their passport. The ticket inspector will check your ID against the ticket during the journey. Always carry your original CNIC, not a photocopy.
For express trains, arrive at least 30-45 minutes before departure. For major stations like Karachi City, Lahore Junction, or Rawalpindi, 45-60 minutes is recommended to navigate the station, find your platform, and locate your coach. Use the RailTracking.pk app to check if your train is running on time before leaving for the station.
Each coach is numbered and displayed on the side of the coach (e.g., AC-1, EC-3, B-2). Your ticket shows your coach number and seat number. Coaches are arranged in a specific order — ask any platform staff to point you to your coach. Platform display boards and announcements also guide you. Coaches with lower numbers are usually at the engine end.
Yes! You can bring your own food, snacks, and water bottles. There are no restrictions on personal food. Additionally, vendors sell snacks and drinks at major stations during stops. Some premium trains like Green Line offer on-board meal service. It's recommended to carry your own water and light snacks especially for long journeys.
If you miss your train, your ticket becomes invalid. However, you have options: (1) Visit the station master's office immediately — they may place you on the next available train on the same route as a 'waitlisted' passenger. (2) Apply for a refund within 3 days (a deduction will apply). (3) E-ticket holders should contact the helpline 117 for assistance. Your ticket cannot be transferred to another person.
Yes, all coaches have toilets at both ends (2 per coach). AC and Business class toilets include Western-style commodes and running water. Economy class may have squat-style toilets. Carry your own toilet paper/tissues and hand sanitizer as supplies may run out. Toilets in AC/Business classes are generally better maintained.
Ready for Your First Train Journey?
Track trains in real-time and plan your perfect trip with RailTracking.pk